Monitoring and Support
One of the most difficult issues faced by organizations is the need for constant training and cross training of IT employees to guarantee adequate coverage in the event of a problem. Deploying and maintaining these critical security devices requires specialized security expertise, 24×7 monitoring and continuous management to ensure the protection of your data and network. Business needs change and security threats are continuously increasing in complexity. Qoncert’s Bedrock monitoring system can eliminate this cycle of uncertainty with our suite of managed security services; rest assured your network is in capable hands.
Qoncert’s engineers have over 100 years combined IT consulting experience encompassing numerous vertical markets including, but not limited to; Retail, Hospitality, Health Care, Telecommunications, Education, Finance & Banking, SMB, and Government. Our experienced team of engineers will help your business implement and maintain an IT Infrastructure that will not only support but, also enhance your business. Qoncert engineers are experienced in the design, implementation and maintenance of all types of networks. Qoncert can meet all your IT needs, ranging from designing a 1000 node WAN to creating a Business Continuity and Disaster Recovery plan, and beyond.
With our numerous years of experience comes the ability to identify the proper products to meet your IT needs. Having access to a variety of products allows
our customers to source their IT solutions with a single organization. Currently Qoncert specializes in Cisco Systems Solutions but, also carries a wide range of other manufacturers including; IBM, Lenovo, Guestbridge, Motorola (Symbol), NetApp, VMware, Liebert (Emerson Power), and many others.
Hosted and Managed Cisco IP Phone Service
Qoncert’s Hosted and Managed IP Phone Service, called Enterprise Class Hosted Collaboration Services (ECHO CS) allows our customers to focus on their business, not their phones. With a Qoncert Hosted solution, customers need only purchase Cisco IP Phones and Qoncert provides licenses, servers, and multimedia applications such as audio/video conferencing. That in conjunction with Qoncert’s Managed and Monitoring Phone Service provides customers with 24 hour access to support engineers to modify, troubleshoot, and optimize their IP Telephony System. Qoncert also works with many SIP providers to offer their customers the most reliable and inexpensive SIP Telephony service in the world, creating a totally comprehensive solution.